Everything about what data we collect while you use qu99, how we use it, and how we protect it — all clearly laid out here. No complex legal jargon, just plain and simple language.
Key Highlights of qu99's Privacy Policy at a Glance
All your personal data and payment information is secured with 256-bit AES encryption. It cannot be accessed by anyone outside.
Qu99 never sells your personal data to third parties or shares it with advertisers.
We only collect information that is strictly necessary to provide our services. Nothing beyond that is requested.
You may view, correct, or request deletion of your data at any time.
An independent third party audits our data security systems every quarter and provides a report.
We clearly explain which cookies we use and why. You have the option to disable non-essential cookies.
Welcome to the qu99 platform. We understand how important your personal information is to you. This Privacy Policy clearly explains what data qu99 collects, why we collect it, and how we keep it secure.
This policy applies to the qu99 website (qu99.im), mobile app, and all of our services. By using our platform, you agree to this Privacy Policy. If you disagree with any part of it, please stop using our services and contact support.
This privacy policy has been written in Bengali for the convenience of Bangladeshi users. In the event of any dispute, the English version shall prevail.
Qu99 collects two types of information — what you provide directly, and what is generated automatically when you use the platform.
| Type of information | When It Is Collected | Required? |
|---|---|---|
| Name & Date of Birth | At Registration | Yes |
| Mobile number & email | At Registration | Yes |
| Password (hashed) | At Registration | Yes |
| ID Document (NID/Passport) | During KYC verification | For Withdrawal |
| Mobile banking number | During payment | For Transactions |
| Address | During KYC verification | For Withdrawal |
Qu99 collects information in several ways:
You provide information directly through registration forms, KYC forms, support tickets, surveys, and contest entries.
As soon as you access the platform, certain data is automatically collected via server logs, cookies, and analytics tools. This is primarily to ensure platform functionality and monitor security.
Payment processors (bKash, Nagad, Rocket) receive the information necessary to confirm transactions. Verification results are obtained from identity verification services.
qu99 never collects information from social media or other sources without your consent.
Qu99 uses your information for the following purposes:
We use your information only for the purposes stated above. Your consent will be obtained before it is used for anything else.
Qu99 never sells your data. However, information may be shared in the following limited circumstances:
Payment processors, identity verification services, and technology infrastructure providers have access to limited data only. Each of them is bound by strict confidentiality agreements.
Data may be disclosed in response to court orders, government investigations, or requests from licensing authorities. Where possible, you will be notified in advance.
If qu99 is ever merged or acquired, your data may be transferred to the new owner. You will be notified in advance if this occurs.
Your data is never shared with advertisers, marketing agencies, or for any other commercial purpose.
Qu99 uses three types of cookies:
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
qu99 does not use cross-site tracking or fingerprinting technologies.
Steps qu99 has taken to keep your data secure:
100% security on the internet is not possible. Keep your password strong and never share it with anyone.
Qu99 retains your data for specified periods:
Once the retention period expires, data is securely deleted or anonymized.
You have several important rights regarding your personal data:
To exercise any of the rights above, email us at support@qu99.im. We will respond within 30 days.
Qu99 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration. If a minor is found to have created an account, it will be terminated immediately and all associated data will be deleted.
If you believe a minor is using qu99, please contact us.
Qu99 may update this Privacy Policy from time to time. When changes are made:
Check back on this page regularly. Stay informed to protect your privacy.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out to us below:
Email: privacy@qu99.im or support@qu99.im
Response Time: Initial response within 3 business days, full resolution within 30 days.
Feel free to write in Bengali — our team is fully able to respond in Bengali. Protecting your privacy is our responsibility, and we are always committed to upholding it.
Qu99 takes your privacy seriously. Register today and enjoy gaming in a safe and secure environment.
By registering, you agree to our Privacy Policy and Terms & Conditions. For users aged 18 and above only.